> For the complete documentation index, see [llms.txt](https://docs.shoppego.my/tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoppego.my/tutorials/en/settings/custom-domain/cpanel.md).
# CPanel
There are 3 parts to this setup:
* **Part 1**: Get the value for CNAME record
* **Part 2**: Setup in CPanel
* **Part 3**: Setup in Shoppego
{% hint style="info" %} \*\*Reminder\*\* Make sure your domain \*\*has been purchased\*\* and \*\*can be used for setup\*\*. If you purchased a "\*\*.com\*\*" domain, you can \*\*continue to follow\*\* this tutorial.
{% endhint %}
If the Malaysian domain is like "**.my, .com.my, .net.my**" you need to **setup your DNS records** in your **MYNIC account** or you can **contact your domain provider** to make the changes.
**Starting February 26, 2026, every Shoppego user only need to do a CNAME record and every store/website will have the same CNAME record value/setting.**
## Part 1: Value CNAME Record
1\. You can log in to the Shoppego dashboard
2\. Click on **Settings**
3\. Click on **Custom domain**
4\. Click on **Add existing domain**
5\. Later you will be able to see a popup that has a **value for your CNAME record**.
{% hint style="info" %}
**CNAME designation in the domain provider.**\
1: If the **CNAME value** is **@**, enter **your domain name** or "**@**" in the **CNAME field** in the domain provider.
{% endhint %}
{% hint style="info" %}
You need to save the **Value** for **CNAME record** for you to enter in your domain's **DNS record** in the domain provider's system later.
{% endhint %}
## Part 2: Setup in CPanel
1\. Log in to your CPanel account.
2\. On the CPanel dashboard, you can click on the **Zone Editor** section
{% hint style="info" %}
**If your domain provider cannot set a CNAME record for the host to the main domain or @, you can transfer DNS management to the Cloudflare system. You can refer to this link for an example of setting:** [**https://docs.shoppego.com/en/settings/custom-domain/cloudflare**](https://docs.shoppego.com/en/settings/custom-domain/cloudflare)
{% endhint %}
3\. Next, to enter a CNAME record you can click on the **+CNAME RECORD** button
4. Once you click on the button you can enter the requested.
* **Name** : Your domain name.
* **Value** : shops.shoppego.my
5\. Once you have entered the information, you can click on the **ADD AN CNAME RECORD** button
6\. Next to enter a CNAME www record(Optional), you can click on the **+CNAME RECORD** button
7. Once you click on the button you can enter the requested information.
* **Name**: Domain name with www
* **Value** : shops.shoppego.my
8\. Once you have entered that information, you can click on the **ADD AN CNAME RECORD** button
{% hint style="info" %}
Your domain will take **24-48 hours** for it to be used and included in the settings in Shoppego. You may refer to [**Propagation Period**](#propagation-time)**.**
{% endhint %}
### Propagation Period
You only need to wait for a period of **48 hours** for the setting to be read and your domain **can be used** before you make a **Custom domain** setting in Shoppego.
The **shortest time** your domain can be used is within **1 hour.** If not, you need to wait for a period of **48 hours to 72 hours.** You can check the status of your domain propagation through the link we provided ()
## Additional information:
To ensure that your DNS is directed to Shoppego, you can [Check your DNS Here ](https://www.whatsmydns.net/)and make sure the **DNS displayed is the one you have set**.
1. To check your DNS: You can click this link: Check your [**DNS here**](https://www.whatsmydns.net/) or
{% hint style="info" %}
You can enter your **domain name** (with www and **without www**) in the space provided. Make sure you have made the changes to the CNAME record check.
{% endhint %}
## Part 3: Setup in Shoppego
1. Log in to the Shoppego Dashboard -> **Settings(1)** and click **Custom Domains(2).**
2. On this Domains page, click on the **Add existing domain** button.
3. The Add existing domain pop-up will appear. Fill in the name of your website in the **Custom Domain** field and click the **Connect** button
{% hint style="info" %}
In the space below, you need to **enter your domain** name **without**** www**.
{% endhint %}
4. When you have successfully entered your domain, the display will change as below:
{% hint style="info" %}
\*\***Note**: If there are **no issues**, the team will take **5-10 minutes to activate your domain**. If your domain still isn't activated within this timeframe, please contact our team.
{% endhint %}
5. If your **Custom Domain** is **ready** and **can be used**, an example display like the following will appear.
{% hint style="success" %}
The words "**Connected**" and "**SSL activated**" will turn **green**. This condition will only occur if all the **settings that have been made are correct.**
{% endhint %}
