> For the complete documentation index, see [llms.txt](https://docs.shoppego.my/tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoppego.my/tutorials/en/settings/custom-domain/shinjiru.md).

# Shinjiru

There are 3 parts to doing this setting:

* **Part 1**: Get the value for the CNAME record
* **Part 2**: Setting up in Shinjiru
* **Part 3**: Setting up in Shoppego

{% hint style="warning" %}
Make sure **your domain has been purchased and is ready to use for setup**. If you **purchased a ".com" domain, you can continue with this tutorial**.
{% endhint %}

If the **domain is Malaysian** such as "**.my, .com.my, .net.my**" you need to set these DNS records in your own **MYNIC** account or you can contact your **domain provider** to set them.

**Starting February 26, 2026, every Shoppego user only needs to do a CNAME record and every store/website will have the same CNAME record value/setting.**

## **Part 1**: Get the value for the CNAME record

1\. You can log in to the Shoppego dashboard

![](https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-b853fc0189b34fb1d3990f5b1f53fa71deb9d384%2FlCN7aw3FznaFFoOAyya2.jpg?alt=media)

2\. Click on **Settings**

![](https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-9ae8b66b366958146673b78216b78ff0e8f12b90%2FVsK9zs6aZtUfKK1hcCiM.jpg?alt=media)

3\. Click on **Custom domain**

![](https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-9a93f15314b28eeac102dc1b4033f33c0001de0f%2F77sXwFM14M7Ek2MZcs6h.jpg?alt=media)

4\. Click on **Add existing domain**

![](https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-678c329f6ecb362a0128329e11faa5bf81e365a8%2F0825t9R6BEsAXRrv5UZn.jpg?alt=media)

5\. Later, you will be able to see a display that has a **value for your CNAME record**.

{% hint style="info" %}
**CNAME designation in the domain provider.**\
1: If the **CNAME value** is **@**, enter **your domain name** or "**@**" in the **CNAME field** in the domain provider.
{% endhint %}

![](https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-a6360979ea3dd44ca65b2b129bb5aceb1d94149f%2FewURFbN3hwGkPB6KWkmL.jpg?alt=media)

{% hint style="info" %}
You need to **save the Value** for the **CNAME record** for you to enter in your domain's **DNS record in the domain provider's** system later.
{% endhint %}

## **Part 2**: Setting up in Shinjiru

1\. Log into your Shinjiru account and click on **Domain** -> **Manage DNS**

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-f0bf8cbc171079d0f962243012bcaf320d00fd9c%2FPH5Vxd4M4X89rPXMJXqx.jpg?alt=media" alt=""><figcaption></figcaption></figure>

2\. In the **Manage DNS** page, click the **Add record**.

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-b09c364eb84e5b5204add64b7d95ff0e00299da5%2F9S6zRlCJZe31rl2dp9EB.jpg?alt=media" alt=""><figcaption></figcaption></figure>

3. A screen will appear for you to set up the **CNAME Record** in this section.

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-efa2195bc295bacafc7c1e45a97a4cea1719b8b3%2FvZKVwsRYX0ofGJw6hzfe.jpg?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**If your domain provider cannot set a CNAME record for the host to the main domain or @, you can transfer DNS management to the Cloudflare system. You can refer to this link for an example of setting:** [**https://docs.shoppego.com/ms/settings/custom-domain/cloudflare**](/tutorials/ms/settings/custom-domain/cloudflare.md)
{% endhint %}

### 1 : Setting Up CNAME Records

1. Setting CNAME Records:
   * **Type** : **CNAME**
   * **Name** : **@** or your own domain name
   * **TTL** : **Default**
   * **CNAME** : **shops.shoppego.my**
2. Setting CNAME Record www (optional):
   * **Type** : **CNAME**
   * **Name** : **www**
   * **TTL** : **Default**
   * **CNAME** : **shops.shoppego.my**

The process for a domain to be ready to be included on your website takes approximately **12 - 48 hours**.

{% hint style="info" %}
If you **experience any issues** setting up this DNS record, you can **contact the domain provider** to help you set it up.
{% endhint %}

## Additional Information

﻿To ensure that your DNS is directed to Shoppego, you can [Check your DNS Here ](https://www.whatsmydns.net/)and make sure the **DNS displayed is the one you have set**.

To check your DNS:

1. You can click this link: [Check your DNS Here](https://www.whatsmydns.net/) or <https://www.whatsmydns.net/>

{% hint style="info" %}
You can **enter your domain name** (**with www** and **without www**) in the space provided. Make sure you have made the changes to the CNAME record check.
{% endhint %}

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-867029bb858e121f109f1ad29a9fcae54cfd8b60%2FCrQgoaGRS5ABXprQaxE5.jpg?alt=media" alt=""><figcaption></figcaption></figure>

## Propagation period

You only need to wait for a <mark style="color:red;">**period of 48 hours**</mark> for the setting to be read and your domain can be used before you make a Custom domain setting in Shoppego.

The shortest time your domain can **be used is within 1 hour**. If not, you need to <mark style="color:red;">**wait for a period of 48 hours to 72 hours.**</mark> You can check the status of your domain propagation through the link we provided (<https://www.whatsmydns.net/>)

## Part 3: Setting up in Shoppego

1. On the Shoppego Dashboard, you can click **Settings (1)** and scroll down to **Custom Domain (2)**.

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-6b4e16a70890c42069ddba86a9e9d13f3007404d%2FAzF4kys3LWOBaSYI3mZj.jpg?alt=media" alt=""><figcaption></figcaption></figure>

2. After that, press **Add Existing Domain**.

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-23afda0502f580ced998e9da0858ea2c4f251d28%2FNfXmp5IicyVtewuJQs0q.jpg?alt=media" alt=""><figcaption></figcaption></figure>

3. **Enter the domain name&#x20;**<mark style="color:red;">**without**</mark>**&#x20;www** that you purchased earlier.

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-48cc571ea03b12e534799b3dce383d83e1f7d8be%2FUPhvCF3QjYfSJPKdK5dJ.jpg?alt=media" alt=""><figcaption></figcaption></figure>

4. When you have successfully entered your domain, the display will change as below:

{% hint style="info" %}
\*\*<mark style="color:red;">**Note**</mark>: If there are **no issues**, the team will take **5-10 minutes to activate your domain**. If your domain still isn't activated within this timeframe, please contact our team.
{% endhint %}

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-79e21aba59be2acb52de88674da3a66492250eea%2FOxA9xwgku7giuleysijh.jpg?alt=media" alt=""><figcaption></figcaption></figure>

5. If your **Custom Domain** is **ready** and **can be used**, an example display like the following will appear.

{% hint style="success" %}
The words "**Connected**" and "**SSL activated**" will turn <mark style="color:green;">**green**</mark>. This condition will only occur if all the **settings that have been made are correct.**
{% endhint %}

<figure><img src="https://3359028955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lh09fNwqqta5Vj6Wr8p%2Fuploads%2Fgit-blob-18d0f8832efe0cde5025a10649eb68f76255bc54%2FX85NI3O093W3eevMgOSb.jpg?alt=media" alt=""><figcaption></figcaption></figure>

For a more stable DNS management system, we encourage our users to use Cloudflare. For an example of the setting, please refer to this link:

{% content-ref url="/pages/A32ciCyx4ge4zxalMVoX" %}
[Cloudflare](/tutorials/en/settings/custom-domain/cloudflare.md)
{% endcontent-ref %}

If you are already using the Nameserver from Cloudflare, you can refer to the example settings at this link for changing the Nameserver:

{% content-ref url="/pages/SMgSlP67YLedy3kwqHjk" %}
[Changing Nameserver](/tutorials/en/settings/custom-domain/shinjiru/changing-nameserver.md)
{% endcontent-ref %}
