> For the complete documentation index, see [llms.txt](https://docs.shoppego.my/tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoppego.my/tutorials/en/settings/shipping-providers/delyva.md).
# Delyva
This setup consists of 3 parts, namely:
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This feature is available for **Premium** and **Ultimate plans**.
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* **Part 1**: On the Delyva platform
* **Part 2**: On the Shoppego platform
* **Part 3**: How to fulfill an order
## Part 1: Setting up Delyva
Please ensure that you already have a **Delyva account**.
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[Click here](https://my.delyva.app/customer/signup) to register for [Delyva](https://my.delyva.app/customer/signup). Delyva registration is free.
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1. Please **log in** to your **Delyva** account.
2\. In the **Dashboard**, click on your Name in the top right corner.
3. Click on the **Settings** tab.
3\. Click on the **API Integrations** tab.
4. On the **API Integrations page**, you can obtain **all three keys required** to integrate with the Shoppego system.
1. [Company ID](#1-company-id)
2. [Customer ID](#2-customer-id)
3. [API Key](#3-api-key)
### **1 : Company ID**
1\. In the API Integrations page, you can **find your Company ID** value. You can refer to the display below:
### **2 : Customer ID**
1\. On the **API Integrations** page, you can find your **Customer ID** value. You can refer to the display below:
### **3 : API Key**
1\. On the **API Integrations** page, you can click the "**Add new key**" button.
2\. Then a pop-up will appear for you to **enter a name** for your **API key**.
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You can just **enter any name** that you prefer as your reference.
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3\. Once done, you can click on the "**Create & View**" button.
4.There will be a display showing your **API key**.
5.You can click on the **Copy button** to copy the **API key** and paste it into the Shoppego system.
6\. Once you have entered or saved the **API key**, you can click **Done**.
## Part 2: Setup in Shoppego
1\. Log in to your **Shoppego Dashboard**, then navigate to **Settings > Shipping Providers.**
2. Click on the **Activate/Edit** button on the **Delyva** Shipping Provider section.
3. Enter the **Company ID, Customer ID,** and **API key** that you obtained in the Setup step of[ Part 1.](#part-1-setting-up-delyva)
4. Once you have entered all the information, click on the **Save** button. Please refer to the image below.
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Make sure to check the **Enable Delyva (Matdespatch)** box by clicking on it.
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Now your Shoppego platform is **ready to be connected** with the Delyva platform.
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Make sure your account has **enough credit** to use the **Delyva** system.
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## Part 3: How to Fulfill an Order
Guide to setting up order management in the Shoppego platform to **generate an Airway Bill** on Delyva without needing to log in.
1. Log in to the **Shoppego Dashboard** and click on **Orders** in the left panel.
2. **Select** and click on the order that was made for delivery using **Delyva** and the display will appear as below. Click on the '**Arrange Shipment**' button.
3. Click the blue '**Create Shipment**' button in the upper right corner. Click on '**Select Shipment Provider**' and choose **Delyva**.
4\. Click on '**Choose Services**'. **Click** on any courier service you want to use. The price has been determined according to the address provided in the order.
5.Next, click on '**Method**' and choose '**Dropoff**' or '**Pickup**'.
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**Method** :
* **Dropoff** - You will personally go to the nearby post office and send the item.
* **Pickup** - The courier will send a vehicle to pick up the item at the location specified in your Location settings
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**Note**: If you are using **Cash On Delivery (COD)** delivery, make sure you have selected the COD service type and turned on the '**Enable COD**' toggle.
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Usually, the **Pickup method** will be selected to make it easier for sellers.
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6. When the **Pickup method** is selected, a schedule will be displayed for choosing the date of pickup by the courier. Click on the desired date and then click the '**Submit**' button. Refer to the image below.
7. After clicking the '**Submit**' button, your order will automatically receive a tracking number as shown in the image below.
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An **Airway Bill (AWB)** for this order has been automatically generated, and you only need to print the **AWB** from the **Delyva** platform.
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8. After completing the '**Add Shipment**' process, check the **Delyva Dashboard** to ensure that the information that appears is the same.
9. **Update the tracking information** to the customer after the courier has picked up the item. **Click** on that order, and the display will be as shown in the image below. Next, click on '**Add Tracking'.**
10. Click on '**Carrier**' and select the name of the **Carrier(1)** for that order, which was set during the Add Shipment process. Click the '**Save' button(2)**.
11. When the '**Save**' button is pressed, your customers will **automatically receive their tracking number via email** from the Shoppego system. This tracking number will **also appear** on the **right side of your order** when it is saved.
12. You can also check the orders list to see that **the tracking number has been assigned** to that order.
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Click on the **'i'** icon in the Fulfillment to **check the tracking number** for that order.
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13. **To print the Airwaybill (AWB)**, you need to **log in to your Delyva account** and click on the printer icon to print the AWB.
14. Click on the **print icon** to **print this Airwaybill (AWB)** and display it on your parcel.
