> For the complete documentation index, see [llms.txt](https://docs.shoppego.my/tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoppego.my/tutorials/shoppego-general-support.md).

# Shoppego General Support

{% tabs %}
{% tab title="Monthly" %}

#### Basic

RM 59 /mo

* Custom domain support
* 30 product limit
* 500 MB storage
* Forms
* Theme cart upsell
* RM0.20 transaction fees
* Unlimited bandwidth

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Standard

RM 99 /mo

* All features in Basic
* 200 product limit
* 2,000 MB storage
* Drag & Drop Page Builder
* Social proof notifications
* Webhooks integration
* Theme Editor
* Minimum purchase checkout

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Premium

RM 199 /mo

* All features in Standard
* 1,000 product limit
* 10,000 MB storage
* Built-in Courier Fulfillment
* Discounts, Bump Offer, One-Time-Offer Upsell
* Auto Abandoned Email Checkout
* Built-in SMS & Email integration

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Ultimate

RM 299 /mo

* All features in Premium
* Unlimited products
* Unlimited storage
* 1-click upsell
* Bulk fulfillment
* Local store pickup
* Facebook Conversion API (CAPI)
* Filtered payment by country
* **Built-in bulk shipment (EasyParcel, DHL eCommerce & Sendparcel)**

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>
{% endtab %}

{% tab title="Yearly" %}

#### Basic

RM 349 /yr

* Custom domain support
* 30 product limit
* 500 MB storage
* Forms
* Theme cart upsell
* RM0.20 transaction fees
* Unlimited bandwidth

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Standard

RM 599 /yr

* All features in Basic
* 200 product limit
* 2,000 MB storage
* Drag & Drop Page Builder
* Social proof notifications
* Webhooks integration
* Theme Editor
* Minimum purchase checkout

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Premium

RM 1199 /yr

* All features in Standard
* 1,000 product limit
* 10,000 MB storage
* Built-in Courier Fulfillment
* Discounts, Bump Offer, One-Time-Offer Upsell
* Auto Abandoned Email Checkout
* Built-in SMS & Email integration

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>

***

#### Ultimate

RM 1799 /yr

* All features in Premium
* Unlimited products
* Unlimited storage
* 1-click upsell
* Bulk fulfillment
* Local store pickup
* Facebook Conversion API (CAPI)
* Filtered payment by country
* **Built-in bulk shipment (EasyParcel, DHL eCommerce & Sendparcel)**

<a href="https://my.shoppego.com/signup" class="button primary">Start free 30-day trial</a>
{% endtab %}
{% endtabs %}

***

| Feature                                                         |     Basic |  Standard |   Premium |  Ultimate |
| --------------------------------------------------------------- | --------: | --------: | --------: | --------: |
| Products                                                        |        30 |       200 |     1,000 | Unlimited |
| Storage limit                                                   |    500 MB |  2,000 MB | 10,000 MB | Unlimited |
| Add-on staff                                                    |         2 |         5 |         8 |         8 |
| Support                                                         | Live-chat | Live-chat | Live-chat | Live-chat |
| Transaction fees                                                |    RM0.20 |    RM0.20 |    RM0.20 |    RM0.20 |
| Bandwidth                                                       | Unlimited | Unlimited | Unlimited | Unlimited |
| One-time offer                                                  |         ✅ |         ✅ |         ✅ |         ✅ |
| Bump offer                                                      |         ✅ |         ✅ |         ✅ |         ✅ |
| Automatic abandoned checkout email                              |         – |         – |         ✅ |         ✅ |
| Drag & drop page builder                                        |         – |         ✅ |         ✅ |         ✅ |
| Social proof notifications                                      |         – |         ✅ |         ✅ |         ✅ |
| Cart upsell                                                     |         – |         ✅ |         ✅ |         ✅ |
| Express checkout                                                |         – |         ✅ |         ✅ |         ✅ |
| Minimum purchase checkout                                       |         – |         ✅ |         ✅ |         ✅ |
| Built-in bulk shipment (EasyParcel, DHL eCommerce & Sendparcel) |         – |         – |         – |         ✅ |